All travelers on sea cruises should check carefully the requirements for each country to be visited on their sailing itinerary. Travelers without the correct documentation may be denied boarding at time of embarkation.

Country details below are based on information obtained from the U.S. State Department. This information is subject to change. To check for updates, please check with the consular office of the countries to be visited and/or click here.

All information provided below pertains to U.S. passport holders only. Non-U.S. Citizens should check with the appropriate foreign consular representative.

Your U.S. passport should be valid at least 6 months or longer beyond the dates of travel. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. To learn how to apply for a U.S. Passport including expedited services, click here. Travelers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has unstamped visa pages.

A visa is a special permission granted to an individual to enter a foreign nation. Many nations require individuals to be approved for travel within their borders. This is something that is required in addition to a valid passport. Visa requirements vary based upon the country/ countries to be visited and your nationality.

You are responsible for obtaining the proper travel documents for the destinations on your itinerary, including to have a passport valid for at least 6 months from the date of departure and a visa if required. 

If a visa is required and cannot be obtained upon arrival in your destination, you should make arrangements with the appropriate foreign consular representative, allowing enough time for mailing and processing. 

If your itinerary involves entering a country, leaving and then later re-entering the same country, you may require a double-entry or multiple entry visa. Be sure to describe your itinerary clearly when contacting a foreign consular representative.

No, we do not provide refunds for our professional service fee. Refunds are based on our partner supplier for your reservation and if travel insurance was purchased. Your refund from the supplier can be will depends on the terms and condition for cancellation. Any booking without travel insurance is generally not refunded. We encourage our clients to protect their investment and purchase travel insurance.

We only accept payments in United States Dollars. Payments can be made via major debit and credit cards. Accepted cards are: Mastercard, Visa, Discover and American Express. Alternate forms of payment may be accepted only with the expressed permission of Flo Knowles Travel. If alternate payment forms are required, please contact us an email.

We are pleased to offer, for your convenience, a monthly payment plan for your travel plans. No payment plan is available for reservations made sixty (60) days or less from the date of travel.

Your exact final payment date is indicated on your invoice. In general, final payment is due -60 days prior to departure with some exceptions where payment is due earlier.

Once final payment has been received and processed, documents will be sent via email.

Paper documents may be sent upon passenger request.