Flo Knowles Travel

FAQ

Passport & Visa Information

Cruise Travelers

All travelers on sea cruises should check carefully the requirements for each country to be visited on their sailing itinerary. Travelers without the correct documentation may be denied boarding at time of embarkation.

Entry Requirements for U.S. Passport Holders

Country details below are based on information obtained from the U.S. State Department. This information is subject to change. To check for updates, please check with the consular office of the countries to be visited and/or click here.

Non U.S. Citizens

All information provided below pertains to U.S. passport holders only. Non-U.S. Citizens should check with the appropriate foreign consular representative.

Passport

Your U.S. passport should be valid at least 6 months or longer beyond the dates of travel. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. To learn how to apply for a U.S. Passport including expedited services, click here. Travelers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has unstamped visa pages.

What is meant by the term "visa"?

A visa is a special permission granted to an individual to enter a foreign nation. Many nations require individuals to be approved for travel within their borders. This is something that is required in addition to a valid passport. Visa requirements vary based upon the country/ countries to be visited and your nationality.

If I need one, who is responsible to obtain my visa?

You are responsible for obtaining the proper travel documents for the destinations on your itinerary, including to have a passport valid for at least 6 months from the date of departure and a visa if required. 

Visas

If a visa is required and cannot be obtained upon arrival in your destination, you should make arrangements with the appropriate foreign consular representative, allowing enough time for mailing and processing. 

Double Entry/ Multiple Entry Visas:

If your itinerary involves entering a country, leaving and then later re-entering the same country, you may require a double-entry or multiple entry visa. Be sure to describe your itinerary clearly when contacting a foreign consular representative.

Payment

Do Flo Knowles Travel provide refunds? 

No, we do not provide refunds, nor do we transfer money. Each client is required to accept our Terms and Conditions before reservation is accepted. To protect your investment, each and every client is encouraged to purchase travel insurance.

What forms of payment does Flo Knowles Travel accept?

We only accept payments in United States Dollars. Payments can be made via major debit and credit cards. Accepted cards are: Mastercard, Visa, Discover and American Express. Alternate forms of payment may be accepted only with the expressed permission of Flo Knowles Travel. If alternate payment forms are required, please contact us an email.

Do Flo Knowles Travel offer payment plans? 

We are pleased to offer, for your convenience, a monthly payment plan for your travel plans. No payment plan is available for reservations made sixty (60) days or less from the date of travel.

When is my final payment due?

Your exact final payment date is indicated on your invoice. In general, final payment is due -60 days prior to departure with some exceptions where payment is due earlier.

Travel Documents

When will I receive my e-Documents?

Once final payment has been received and processed, documents will be sent via email.

Can I get paper documents?

Paper documents may be sent upon passenger request.